Thank you for shopping with Jgemss! Due to the nature of our jewellery products, we currently do not offer returns or exchanges. We take great care to ensure every item is crafted to the highest quality standards and carefully inspected before shipping.

1. No Returns or Exchanges

  • Non-Returnable Items: All silver bangles and jewellery items purchased from Jgemss are considered final sales and are not eligible for return or exchange.

2. Exceptions

  • Damaged or Incorrect Items: If your item arrives damaged or you receive the wrong product, please reach out to us within 48 hours of delivery with a photo of the issue and an opening video of the product at Jgems2607@gmail.com. We will arrange for a replacement or provide assistance to resolve the issue.

3. Contact Us

If you have any questions about your order or need assistance, please feel free to reach out to us at Jgems2607@gmail.com. Our team is here to ensure you have a satisfying shopping experience with Jgemss.

Thank you for understanding, and we appreciate your trust in Jgemss for your jewellery needs!