At Jgemss, we strive to make sure your orders reach you quickly and safely. We partner with Shiprocket for our shipping needs to provide reliable and timely delivery of our silver bangles across India.

1. Shipping Rates and Options

  • Standard Shipping: We offer standard shipping rates for all cash-on-delivery (cod) orders. A shipping cost of Rs 100 will be charged for the cash on delivery products.
  • Free Shipping: We provide free shipping on prepaid orders without any charge.

2. Order Processing Time

  • Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with tracking details.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Times

  • Within India: Delivery typically takes between 3-7 business days, depending on your location.

Please note that delivery times are estimates and may vary due to external factors such as weather conditions, remote locations, or unexpected delays from our shipping partner, Shiprocket.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email. This will allow you to check your order status and track its progress until it reaches you. If you experience any issues with tracking, feel free to reach out to us.

5. Shipping Restrictions

Currently, we only ship within India. We are working on expanding our service areas in the future.

6. Missing or Delayed Packages

If your package is significantly delayed or lost in transit, please contact us at Jgems2607@gmail.com. We will work with Shiprocket to locate the package or provide you with a suitable resolution.

7. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please reach out to us within 48 hours of delivery with a photo of the issue and an opening video of the product at Jgems2607@gmail.com. We will arrange for a replacement or provide assistance to resolve the issue.

8. Changes to the Shipping Policy

We may update this shipping policy periodically to reflect changes in shipping rates, services, or operational guidelines. Please check this page for any updates.

Contact Us

For any questions related to our shipping policy, feel free to contact us at Jgems2607@gmail.com. We’re here to help!